Tech Tools and Resources for Advisors and Student Services Staff

The tools and resources below support digital advising and student engagement. This resource document is a collective work in progress. Want to submit a tip or idea to be included in this resource? Is something missing? We welcome questions, comments, and suggestions for new content. Please submit your comments here.

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Tech tools

Campus Examples

Tutorials/ Resources

Know about all of the technology and IT services that are available to me as a UC Berkeley staff member

Tech Resources and Equipment Reference Guide (equipment, wifi, and more)

UC Berkeley Supported Digital Learning Technology

Video conferencing comparison table from Technology@Berkeley

Centrally managed email, calendar, productivity, and collaboration tools for project management, workgroup communication, and audio/video conferencing.

Understand what the staff at Digital Learning Services can provide support for (bCourses, BOA, Zoom, and more)

Digital Learning Services Catalog

Set up a student appointment scheduling system

Use the appointment slots function within bCal

Calendly 

YouCanBookMe

Setmore

Digital Learning Services uses Calendly for booking appointments

Economics Department and Global Poverty & Practice use Google

Public Health uses Setmore (free)

Setting up appointment slots in Google Calendar (free) 

Setting up a team page in Calendly (this service has free and paid levels of function) 

Offer telephone appointments to students

Utilize the phone dial in feature of Zoom and Google Meet

Quick tip: dial *67 first to hide personal phone numbers

Instructions for using phone dial in for Google Meet

Instructions for using phone dial in for Zoom

Offer a virtual front desk or drop-in appointments

Google Chat on a campus SPA email account

A dedicated Zoom meeting room for drop-ins at certain times

L&S advising Virtual Front Desk for Zoom drop-ins

How to Create a Virtual Front Desk

Provide students with an “intake” form to be filled out before appointments

Google Form 

Study Abroad peer advising integrates this with bCal. See Peer intake form

Public Health Peer advising integrates this with Setmore interface

Provide group advising 

Google Meet or Zoom

Video conferencing comparison table from Technology@Berkeley

Create great presentations

Google Slides

Mentimeter

Prezi

Host bigger events 

UC Berkeley Event Technology Review/Comparison

Video conferencing comparison table from Technology@Berkeley

Improve community building, belonging, and ethics in a virtual setting

Mentimeter

Poll Everywhere

Kahoot!

Gather.town

bCourses (Canvas)

Zoom Polling

Toolkit for Creating a Healthy Virtual Environment

Virtual Tech Tool Comparison Chart, created by Anna McCreedy and Ziva Shachar for the 8/14/20 Student Engagement Tech Tools Showcase: Seven Tools to Increase Connection

Learn more about campus programs that offer tutoring services and how these integrate technology

Coming Soon!

Communicate with groups of students

Creating GMail based “bConnected lists” 

A Google Group can be added to Google Chat

YAMM mail merge tool with bMail

Slack (for use with work teams and groups, as well as with  student communities)

Campus guide to bConnected lists

Campus guide to YAMM (Yet Another Mail Merge Tool) 

Provide accessible services 

See ADA Requirements, Best Practices, and Resources for Advisors and Student Services Staff 

Survey my student population 

Employees and students have free access to Qualtrics survey tool

Google Forms

Google Form and Qualtrics Comparison


Article on support with Google Forms

Use bCourses to support student engagement and collaboration

Suite C for supporting bcourse functionality 

Understand options for engaging students digitally 

Student Engagement tech tools comparison

Resources for Community Building & Supporting a Sense of Belonging

Use an e-signature tool that is approved by campus

DocuSign is the way to go!

Become more proficient with use of Zoom or get help with Zoom

Educational Technology Services Zoom Support Virtual Helpdesk
Digital Learning Services Zoom Support
Also, see below for more Zoom resources

Zoom Resources for Student Services Staff from Liza Schlosser,Academic Innovation Studio Program Coordinator: