The tools and resources below support digital advising and student engagement. This resource document is a collective work in progress. Want to submit a tip or idea to be included in this resource? Is something missing? We welcome questions, comments, and suggestions for new content. Please submit your comments here.
I want to... |
Tech tools |
Campus Examples |
Tutorials/ Resources |
Know about all of the technology and IT services that are available to me as a UC Berkeley staff member |
Tech Resources and Equipment Reference Guide (equipment, wifi, and more) |
UC Berkeley Supported Digital Learning Technology Video conferencing comparison table from Technology@Berkeley Centrally managed email, calendar, productivity, and collaboration tools for project management, workgroup communication, and audio/video conferencing. |
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Understand what the staff at Digital Learning Services can provide support for (bCourses, BOA, Zoom, and more) |
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Set up a student appointment scheduling system |
Use the appointment slots function within bCal |
Digital Learning Services uses Calendly for booking appointments Economics Department and Global Poverty & Practice use Google Public Health uses Setmore (free) |
Setting up appointment slots in Google Calendar (free) Setting up a team page in Calendly (this service has free and paid levels of function) |
Offer telephone appointments to students |
Utilize the phone dial in feature of Zoom and Google Meet Quick tip: dial *67 first to hide personal phone numbers |
Instructions for using phone dial in for Google Meet Instructions for using phone dial in for Zoom |
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Offer a virtual front desk or drop-in appointments |
Google Chat on a campus SPA email account A dedicated Zoom meeting room for drop-ins at certain times |
How to Create a Virtual Front Desk | |
Provide students with an “intake” form to be filled out before appointments |
Google Form |
Study Abroad peer advising integrates this with bCal. See Peer intake form Public Health Peer advising integrates this with Setmore interface |
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Provide group advising |
Google Meet or Zoom |
Video conferencing comparison table from Technology@Berkeley | |
Create great presentations |
Google Slides |
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Host bigger events |
Video conferencing comparison table from Technology@Berkeley | ||
Improve community building, belonging, and ethics in a virtual setting |
bCourses (Canvas) Zoom Polling |
Toolkit for Creating a Healthy Virtual Environment Virtual Tech Tool Comparison Chart, created by Anna McCreedy and Ziva Shachar for the 8/14/20 Student Engagement Tech Tools Showcase: Seven Tools to Increase Connection |
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Learn more about campus programs that offer tutoring services and how these integrate technology |
Coming Soon! |
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Communicate with groups of students |
Creating GMail based “bConnected lists” A Google Group can be added to Google Chat YAMM mail merge tool with bMail Slack (for use with work teams and groups, as well as with student communities) |
Campus guide to bConnected lists Campus guide to YAMM (Yet Another Mail Merge Tool) |
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Provide accessible services |
See ADA Requirements, Best Practices, and Resources for Advisors and Student Services Staff |
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Survey my student population |
Employees and students have free access to Qualtrics survey tool Google Forms |
Google Form and Qualtrics Comparison Article on support with Google Forms |
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Use bCourses to support student engagement and collaboration |
Suite C for supporting bcourse functionality |
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Understand options for engaging students digitally |
Resources for Community Building & Supporting a Sense of Belonging | ||
Use an e-signature tool that is approved by campus |
DocuSign is the way to go! |
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Become more proficient with use of Zoom or get help with Zoom |
Zoom offers free training, both live or pre-recorded
Educational Technology Services Zoom Support Virtual Helpdesk
Digital Learning Services Zoom Support
Email: zoom-help@berkeley.edu
Also, see below for more Zoom resources
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Zoom Resources for Student Services Staff from Liza Schlosser,Academic Innovation Studio Program Coordinator:
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Zoom Hosting Best Practicesfor student services staff - slides from Liza Schlosser,Academic Innovation Studio Program Coordinator (slides)
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Zoom Hosting Tips & ADA Best Practices for Student Services Staff (Ella Callow and Liza Schlosser) Event recording
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Using phone as camera and Use your phone as webcam. Not vetted by campus IT, but lots of hack-y options!
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UC Berkeley Zoom Meeting Technical Roles and Instructions Worksheet